Terms & Conditions

Offer

Our offer is subject to change without notice regarding price, delivery time and delivery possibility. We reserve the right to make technical changes.

Price

The price list valid on the day of delivery shall apply. The sales basis for all concluded transactions is the EURO price of our price list. All prices incl. 20% VAT plus shipping costs (differ according to delivery destination).

Terms of payment

Our invoices are to be paid in accordance with the conditions given in our order confirmations. For late payments we reserve the right to charge reminder fees and 12% interest on arrears above the interest rate charged by commercial banks for open overdraft facilities. 

Deliveries

Only our order confirmation shall be authoritative for the scope of delivery, as well as all details of the order. All previous agreements, both written and verbal, are overtaken by the order confirmation. The delivery period shall commence on the date of issue of the order confirmation and is to be regarded as approximate only. Force majeure such as strikes, operational and transport disruptions, difficulties in procuring materials, etc. shall release us from our contractual obligation. Non-compliance with the delivery period does not entitle the customer to claim damages or to withdraw from the contract. The delivery is considered to be fulfilled when the consignment has left the factory. 

Shipping

Shipment is always at the risk of the customer, even if carriage paid delivery has been agreed.

Complaints

These can only be accepted within 8 days after receipt of the goods. Complaints must always be made in writing. In case of return of goods without our consent we reserve the right to insist on the original purchase contract. 

Retention of title

The goods remain our property until full payment has been received.

Place of performance

Place of performance and jurisdiction for deliveries and payments is Vienna.